The casino operates under license number OGL/2024/649/0442.
The issuing authority for this license is the Curaçao Gaming Authority.
The casino is governed by the laws of Curaçao.
Players may access their accounts by selecting a deposit amount, choosing Zimpler as the payment method, and completing the bank authentication process. This authentication serves to verify the player's identity and grants access to the casino account without the need for a separate conventional registration form.
Players are subject to identity verification as part of the Zimpler banking process. Additional identification and source-of-funds information may be requested.
The casino offers popular games, including Starburst, Book of Dead, and Divine Fortune Megaways.
The games are provided by known software developers, including NetEnt, Play’n GO, Evolution, and Ezugi.
Players can choose from various game categories, including slots, Megaways, jackpot games, crash games, table games, live casino, and poker. The poker section includes Texas Hold’em, Omaha, cash games, scheduled tournaments, Sit & Go, and Twister Poker.
The Cyber Wheel offers a tiered welcome bonus based on qualifying deposit levels:
To activate the welcome bonus, players must make a qualifying first deposit of €20, €50, or €100. No promotional code is necessary.
Cash and cash-spin rewards do not have any additional wagering requirements. The qualifying deposit must be wagered at least 2× before claiming the wheel reward.
The casino provides tournament-focused promotions such as the Poker MTT Marathon and Twister Sprint Leaderboard.
Loyalty cashback percentages range from 5% to 20%, depending on the player's tier and progression level.
Cyber Wheel cash-spin prizes are connected to the games Starburst, Book of Dead, and Divine Fortune Megaways, with awards ranging from 10–500, 15–600, and 20–750 spins, respectively.
The maximum bet during qualifying wagering is limited to €5. Slots typically contribute 100%, while live casino and table games contribute 10%. Excluded games do not contribute.
The VIP program contains the following tiers and cashback percentages:
Higher tiers also provide increased daily and monthly limits.
Players can earn experience points through gameplay to progress through loyalty levels and unlock higher ranks.
The loyalty program includes 30 progression levels across six main tiers, starting with Nomad and advancing to City Sovereign.
Ranks may decrease due to inactivity. Cashback percentages and limits increase with progression through the loyalty program.
Deposits may be made using Zimpler online banking. The minimum deposit is €5, and the currency accepted is EUR. A separate minimum qualifying deposit of €20 is required for the Cyber Wheel.
Withdrawals can be made via Zimpler, returning funds to the bank account linked to the deposit. The minimum withdrawal is €10, with standard limits of €1,000 daily, €5,000 weekly, and €20,000 monthly. Processing normally occurs almost immediately or within one business day, and additional checks may extend processing time. The currency accepted is EUR.
Cyber Wheel rewards do not carry additional wagering requirements; however, the qualifying deposit necessitates a 2× turnover. The maximum qualifying bet is set at €5. Slots generally contribute 100%, while live casino and table games contribute 10%, with excluded games contributing 0%.
The minimum deposit to the casino is €5, while a minimum deposit of €20 is required for the Cyber Wheel. Players are permitted to set personal limits on daily, weekly, and monthly deposits.
Withdrawals must meet a minimum of €10. The standard withdrawal caps are €1,000 per day, €5,000 per week, and €20,000 per month. Higher limits may be arranged for VIP customers. Real-money deposits require at least a 1× turnover before withdrawal, regardless of the Cyber Wheel’s qualifying conditions.
The casino's website is optimized for smaller screens, providing access to slots, live casino, poker, and account management through the mobile browser.
The interface features a dark, futuristic city theme, organizing slots, live casino, poker, and rewards into distinct sections. Players can utilize game search and category navigation for ease of access.
To register on mobile, players should open the mobile website, select a deposit amount, choose Zimpler, and complete the bank authentication to access their account without needing a separate registration form.
Customer support is available via live chat and email. Formal complaints will receive acknowledgment within 24 hours, while a target response is set for 14 days, with complex cases having a final deadline of 28 days.
Live chat support operates daily from 11:00 to 23:00 GMT+2. Email support is available outside of live-chat hours. Support is provided in English.
The casino offers various responsible gambling tools, including daily, weekly, and monthly deposit limits. Limit reductions take effect immediately, while increases require a 24-hour waiting period. Time-outs range from 24 hours to 30 days, and self-exclusion options extend to lifetime exclusion.